The information you provide will be held under the Data Protection Act 1998. Farnham Christian Community Trust Limited, Registered Charity No. 1079778 & Company No. 3904228, hereafter referred to as FCCT, will do all we can to protect your privacy and to make sure any personal information you share with us is stored securely.
We value and respect everyone who connects with us. In line with our Christian beliefs, our aim is to be as clear as possible about how and why we use information you give us. If your questions are not fully answered by the information below, please contact our Data Overseer who will be happy to help:
Telephone: 01252 444343
Post: The Data Overseer, FCCT, Gorselands Community Centre, Alma Lane, Farnham, Surrey. GU9 0NB
Compliance with the Data Protection Act 1998 underlies all of our personal information privacy practices. We also have a Data Protection policy which governs how we use the information that we collect about you.
Data protection statement
Data Protection: At FCCT, we take care of your personal data. We will never make this available to any other organisation or individual without your consent. By providing your personal details you agree to allow FCCT to contact you either on the basis of the consents you have given us or for our legitimate Interests in connection with our charitable purposes, in accordance with current data protection regulations.
How we collect information about you
We collect personal information each time you are in contact with us. For example, when you visit an event or session held by FCCT and complete a contact form or check-in a child, make a donation, book into an event, request a resource, give your details to a FCCT representative at an event or send us an email.
FCCT does not receive or hold any credit card details for donations/payments made via our websites. All credit card payments are handled by our agents Stripe & GoCardless. Secure Server Software (SSL) is used to encrypt all credit card information sent from their websites.
Why we collect information about you
We collect information about you for the following reasons:
- To provide you with information about our work including relevant mailings, events and resources and to tailor this kind of information according to your location and expressed interests.
- To ask for financial and non-financial support, such as prayer.
- To process donations you give us and to ensure they are recorded correctly.
- To keep records of your relationship with us. For example; what events you have attended, what enquiries or complaints you have made, what areas of our work you have supported or what resources you have ordered.
- To customise the information and appeals we send to ensure we work in the most cost-effective way and only send information which is appropriate to you.
- To enhance or improve your experience on our website.
Keeping us up to date with your details and contact preferences
Please tell us as soon as any of your contact details change so that we can keep our records up to date.
You can change the way we contact you or the kind of material we send you at any time by contacting us by mail, phone or email using the contact details above.
You can unsubscribe from our regular emails at any time by using the 'unsubscribe' or update preferences' links on the email you have received.
Who sees your information?
The information we collect will be used exclusively within FCCT. We do not pass any of your personal information to any other organisations and/or individuals without your express consent.
Our use of your information
The information that you provide to FCCT will be used to provide you with information about our work including relevant mailings, events, resources, fundraising and other services and activities described on our website.
By providing information you are agreeing to receive mailings that communicate the work of FCCT. FCCT may carry out analysis of the personal information we collect about you.
How long do we keep your information?
The length of time we keep the information you have given us depends on the context in which you provided it.
We will only keep information that is necessary for us to comply with our policies and for statistical purposes.
We will keep records of any financial transactions you enter into with us for a minimum of 7 years. This will enable us to meet with accounting requirements and respond to any questions from you that arise during that period.
Viewing the information we hold about you
You may request details of all the information FCCT holds about you by submitting a request to our Data Overseer using the detail above.
We use websites such as Vimeo and YouTube to embed videos on our websites and you may be sent cookies from them via our site. Please look at the cookie and privacy policies on these third-party sites if you want more information about this.
As some of these third- party services may be based outside of the UK and the EU they may not fall under the jurisdiction of UK courts.
What is a cookie?
This policy was last updated in May 2018 but will be subject to regular review.
Please revisit it each time that you consider giving personal data.